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Analytics and Reporting

ASFALIS was started based on the shear necessity for better understanding how to effectively manage Product Performance Guarantee (PPG) programs; needing accurate visibility for sustainable and profitable PPG programs.

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Analytics provides both ASFALIS and Manufacturers the ability to quantify the effects of the Product Performance Guarantee (PPG) program for efficiency and enabling data-driven decisions.

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Customer Satisfaction of OEM products with a Product Performance Guarantee (PPG) is of vital importance to measure how products and services meet or surpass customer expectations.

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ASFALIS Analytics and Reporting Dashboard allows manufacturers to view and monitor their products performance at various intervals from monthly, quarterly, and annually and by program.

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Key performance indicators include:

Registrations:

Approved

Denied

Claims:

Opened

Pending

Approved

Rejected

Re-imbursements paid out

Support tickets raised

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Geo-location support tools are available to drill down with-in any data set to the retail store level for a given region.

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