Analytics and Reporting
ASFALIS was started based on the shear necessity for better understanding how to effectively manage Product Performance Guarantee (PPG) programs; needing accurate visibility for sustainable and profitable PPG programs.
Analytics provides both ASFALIS and Manufacturers the ability to quantify the effects of the Product Performance Guarantee (PPG) program for efficiency and enabling data-driven decisions.
Customer Satisfaction of OEM products with a Product Performance Guarantee (PPG) is of vital importance to measure how products and services meet or surpass customer expectations.
ASFALIS Analytics and Reporting Dashboard allows manufacturers to view and monitor their products performance at various intervals from monthly, quarterly, and annually and by program.
Key performance indicators include:
• Re-imbursements paid out
• Support tickets raised
Geo-location support tools are available to drill down with-in any data set to the retail store level for a given region.